Greetings People,
Around three months ago, the dealership replaced the fluid, valve body, filter in the tranny. I bought the extended 100k warranty at the dealership & was supposed to have the tranny replaced when I brought it in @ 98k & change for servicing (At this point I had been having problems with it that had been documented: jumping/slamming into gear when given gas, slamming into gear while backing up.)
I had been given back the car with no fluid/filter change and was told that the existing fluid was burnt & that to replace everything now would only invite more problems. I explained to everyone involved that I had the extended warranty & that this was covered under it, but to no avail. After some not so subtle threats, they finally agreed to replace what I listed above at no charge to me. Fast-forward to now & the same problems are popping up again. I just gave the car back & was told they'd look at it.
A number of people here have informed me that the problem is the torque converter and that these other problems are ancillary to that. IS THIS TRUE? & if so, can anyone send me something concrete so I can present it to the service manager. He was pretty helpful the last time, but he heard I was bringing the car back in with the same problems and according to a friend in the parts dept who overheard the conversation, the guy said something along the lines of, "How did this problem come back? Well what in the hell can we do to make this go away with a minimum of fuss?"
Can anyone help?
CB
Around three months ago, the dealership replaced the fluid, valve body, filter in the tranny. I bought the extended 100k warranty at the dealership & was supposed to have the tranny replaced when I brought it in @ 98k & change for servicing (At this point I had been having problems with it that had been documented: jumping/slamming into gear when given gas, slamming into gear while backing up.)
I had been given back the car with no fluid/filter change and was told that the existing fluid was burnt & that to replace everything now would only invite more problems. I explained to everyone involved that I had the extended warranty & that this was covered under it, but to no avail. After some not so subtle threats, they finally agreed to replace what I listed above at no charge to me. Fast-forward to now & the same problems are popping up again. I just gave the car back & was told they'd look at it.
A number of people here have informed me that the problem is the torque converter and that these other problems are ancillary to that. IS THIS TRUE? & if so, can anyone send me something concrete so I can present it to the service manager. He was pretty helpful the last time, but he heard I was bringing the car back in with the same problems and according to a friend in the parts dept who overheard the conversation, the guy said something along the lines of, "How did this problem come back? Well what in the hell can we do to make this go away with a minimum of fuss?"
Can anyone help?
CB