I guess no one knows about this...

 

I think you can reboot the unit by pressing and holding "<", ">" and "*" buttons on it (hold for a few seconds until you see the system reboot).

Also, you can disconnect the battery and then while disconnected, hold power button down for at least 30 seconds to drain last bit of power out of the system

I THINK yours is an RNS-510 radio. You could also try checking and updating the firmware.

Volkswagen RNS 510 Firmware Download Repository

Volkswagen RNS 510 Firmware Download Repository We strongly recommend that you read the details page prior to downloading and upgrading firmware for specific information pertaining to that firmware…

www.my-gti.com

 

Thanks for the help. I'll try it and see what happens.

 

Did you ever get this working? If not give me a shout. I can most likely get you through it.
Cheers

 

Hello
My radio has been doing the same thing. The hard reset never worked and updating any software is not possible. Do you have any other suggestions? Replacing it would be around 800 just for the radio so I’m trying to explore options on trying to fix this. Any help will be appreciated. Thank you

 

Message sent

 

It sounds like my 2015 Passat is having the same issue as others on this thread. How can I go about doing a firmware update? My screen is blank. Will it still be possible?

 

same exact problem i’m having with 2014 tdi sel premium , also my ac dosent blow cold air. having a feeling it’s an issue with some type of fuse

 

I have the same exact car and I am having the same exact problem! Did you ever figure out how to get this fixed? I am desperate at this point! I have been living with this for over 3 years now. I have taken it to 2 different VW dealerships and neither of them could figure it out. I don’t understand how that is possible?

 

Typically a firmware update will resolve the stereo issues. Flip me a message if you'd like to try that.
I can't comment on the A/C issue, add some more details about whether the a/c compressor clutch engages, do you see the revs increase at idle when you turn on the A/C, is there a leak in the system anywhere etc?
Cheers!

 

My radio is basically doing the same thing as everyone else is describing. The power is running to it. The logo for the Fender system shows up. The CD disc will work as to loading and unloading it. It seems as to the system not initializing as the screen will go black and then the Fender logo will come back on. Then out of the blue, the radio, nav, rear camera, will just start working out of the blue. It will keep working until I turn the car off. If I turn the car off, and push the power button, the radio system will turn on and keep working. If I leave for 5 minutes and come back and restart the car, with the radio playing, it will keep working. If I turn off the car, and let the radio turn off, and come back 10 minutes later, it doesn't work. The radio may not work for weeks, and then work again, and then won't work for weeks again. Has any come up with a fix for this problem?
Cheers

 

2014 Passat. FENDER AUDIO, NAV and Backup Camera. Seemed to always have radio issues. Taking a long time to boot up etc. I spoke to the dealership, and they said I probably have an internal wire issue and should just replace it.. The FENDER and VW LOGO just come up, then it seems to try and reset and same issue, over and over and over again.

 

Thats what its done since Ive owned it. (~9 mths) now it does nothing and a 170-80 mile commute every day is not fun without a stereo.

 

I have the same issue on my 2014 Passat. Please help.

 

@jayski99 was mentioning a firmware update, above. I'd try to message them for details as they offered to another member.

 

Hi, sorry for anyone I may have missed messages from here. I for whatever reason am not getting notified there are updates to the thread.
Please feel free to email me:
jayski99 atttttttt hotmail dottttttt com
Thank you

 

Thanks Jay for helping get this resolved. My stereo on my 14 TDI has worked great since the upgrade you helped me with. The reverse camera comes on quickly, the unit is faster in general, especially when changing radio to bluetooth.

If you are having issues with your stereo this guy can help!

 

For anyone having this issue, I would strongly suggest you get in touch with @jayski99!! He helped me fix this issue, as he was correct, all it needed was a firmware update! He also helped me update my navigation! He is seriously the best and I am so grateful to have found him on here! No more driving without music due to my system is constantly rebooting!! Thanks again, Jay! I really appreciate you.

 

You have a contact for this guy? I can’t send him a message yet. Account too new

 

Jay helped me out as well. Thanks Jay!

 

Same problem with my radio, randomly working and rebooting, 2014 Passat TDI SEL. What is the fix - firmware?

 

Contact Jay, and he will help you fix it - mine has been perfect, saved me $hundreds!

 

@jayski99 can you help me with mine?

 

I have one doing the same thing. Frozen on opening Fender screen. Not keen to go aftermarket if I can help it. 2014 as well.

 

Sorry for anyone I've missed on here I don't receive notifications from this site when there's new threads posted so please feel free to message me or email me directly and I'll likely respond even quicker.
j a y s k I 9 9 ATTTTTT h o t m a i l DOTTTTT c o m
Thank you,
Jay

 

I'm having the same issue as everyone on here and was hoping you'd be able to help me out with my radio problem, any help would greatly be appreciated.

 

Sent you a message sir
Thank you

 

Sent you a message sir
Thank you

Sent you a message sir
Thank you

Hi Jay ! new to the thread just sent you an email about this same issue !

 

Thank you Rob! I see it and replied to you via email.

 

Jay, I'd love some info on how to update the firmware. Thanks, Lacie

 

Hi Lacie, just flipped you a reply. Thank you!

 

Jay, I have heard you are the man to fix my radio firmware issue. Can you help me getting the firmware update please?

I am having the same issues mentioned in all these threads. Radio will work, then stop, then work again. When stops, it keeps rebooting. Can you please help me sir?

It wo t let me send you a message.

 

Omg, thank you so much! @jayski99 you're the greatest!
He helped me get my radio back to life at a very reasonable price, he even walks you through the process.

 

Omg, thank you so much! @jayski99 you're the greatest! He helped me get my radio back to life at a very reasonable price, he even walks you through the process.

Do u mind sharing the price? I've put so much money into fixing this darn car🥺 if it's not one thing it's another. Sad thing is ,its been happening since I bought it,and dealer thought I was crazy. New not used Thank u

 

Hey I just joined the forum and sent you a email @jayski99 for the same problem.

 

@jayski99 i am having the same radio issues where it constantly reboots. Can you help a brother out please