Sunday afternoon, my buddy and I stopped off at Red Lobster for a bite to eat. I come out of the restaurant and the remote to disarm my vehicle doesn't work. "Well it worked 30 minutes ago", I think to myself. I paid little attention to it and was set to make a stop to get a battery for the remote before heading home. Only when I got it my car, it failed to start. Everything seemed to be OK. The radio, AC and all other components came on but the ignition would not fire. Only after trying several times to start the car did I begin to notice other things. The trunk open light in the guage cluster was flashing rapidly and there seemed to be a ticking sound associated with it. I got out to check the trunk and found it to be open and the module that controls the remote lock and unlock of the trunk was going nuts. So I unplugged the module and that stopped that. But baack in the cabin, there's still ticking. It was coming from the fuse panel. I was able to narrow it down to fuse 38. when i pulled this fuse, the ticking stopped but ignition still would not fire. I replaced the fuse with a new one and the ticking continued. By this time I had noticed that my dome lights weren't on either. I called VW roadside assistance and they insisted it was a battery issue. I didn't buy that at all. But to the young lady's defense, they aren't really there to diagnose complex issues. After giving my VIN, I asked if there was a way to reset the alarm because I thought this was alarm related. She said there isn't a way to reset the alarm on the 98 Passat but that on the 99's and up locking and unlocking the door manually 15 times and then waiting 15 minutes would do the trick. This didn't work either.
I had the car towed to Lewisville VW in Lewisville, TX.(Not my first choice). Boardwalk VW in Richardson is my delaership of choice since I have built a rapport with these guys and ClubB5 members enjoy a 10% discount but they were closed yesterday. My service advisor is David Zimmerman, but I digress. The tech was nice enough to bring me back into the shop and show me that he had the car running and it fired everytime after resetting the vehicle by locking and unlocking twice before trying to start up the car. Cleary you would think that in my midst of troubleshooting the previous day that I would had done this inadvertantly at some point. At this point, the tech hadn't even cleared, let alone isolated the faults. Once he put the scanner on the computer, it faulted all my locks and the dome lights. Tech said I had a faulty comfort control module. He also reolaced fuse 10(I think). Parts and labor on this are upwards of $500. Has anyone experienced the same symtoms? Has anyone had to replace this computer? They didn't have the part yesterday and I am starting to think I may not even need it; that what happened was an anomale of some sorts epecially since the car, dome light, and alarm work as they are supposed to now.
BTW, metroplex VW owners, stay away from the Lewisville Service department. Go to Boardwalk and see David Z. I felt very uneasy when I first got to LVW. Firstly, their diag is $97 where Boardwalk's is only $40. Secondly, I arrived early in the morning but my service advisor was trying HER best to put me a rental car. I found that odd. Lastly, the tech said something to another advisor that I don't think I was supposed to hear. He told one of the advisors to stop overcharging people. :???:
Right then I knew I didn't want to give LVW another dime of my money. When I got in the car, I noticed the tech didn't even put my car back together. The replaced fuses were in the floor. I was so dsgusted I just drove off.
Any input the Comfort Control Module is appreciated.
I had the car towed to Lewisville VW in Lewisville, TX.(Not my first choice). Boardwalk VW in Richardson is my delaership of choice since I have built a rapport with these guys and ClubB5 members enjoy a 10% discount but they were closed yesterday. My service advisor is David Zimmerman, but I digress. The tech was nice enough to bring me back into the shop and show me that he had the car running and it fired everytime after resetting the vehicle by locking and unlocking twice before trying to start up the car. Cleary you would think that in my midst of troubleshooting the previous day that I would had done this inadvertantly at some point. At this point, the tech hadn't even cleared, let alone isolated the faults. Once he put the scanner on the computer, it faulted all my locks and the dome lights. Tech said I had a faulty comfort control module. He also reolaced fuse 10(I think). Parts and labor on this are upwards of $500. Has anyone experienced the same symtoms? Has anyone had to replace this computer? They didn't have the part yesterday and I am starting to think I may not even need it; that what happened was an anomale of some sorts epecially since the car, dome light, and alarm work as they are supposed to now.
BTW, metroplex VW owners, stay away from the Lewisville Service department. Go to Boardwalk and see David Z. I felt very uneasy when I first got to LVW. Firstly, their diag is $97 where Boardwalk's is only $40. Secondly, I arrived early in the morning but my service advisor was trying HER best to put me a rental car. I found that odd. Lastly, the tech said something to another advisor that I don't think I was supposed to hear. He told one of the advisors to stop overcharging people. :???:
Any input the Comfort Control Module is appreciated.