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Discussion Starter · #1 ·
So we have had progressive for a while, they were quick where ok(not great, not bad) when he made claims in the past(moms van and his truck/both deer). So I made the claim on saturday. They picked the car up on monday to have the adjuster to look at it. I call wensday and they said they would know what was going and call me thursday. Its sunday and I have yet to hear anything, am I being impatient.

Also can they really use used parts, I dont want used parts on my car.
 

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As I understand it, you seldom get new parts in any repair.
Progressive will give new parts when car is under 12k year old you will get OEM new parts. up to 36k 3 years used OEM parts. After that, they will use aftermarket replacement parts...



When I had Progressive, and had claims, I had nothing but great experiences...

Amfam sucks. Statefarm is good as well, but not as cheap in most cases as Progressive.
 
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