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Passat B5.5 Transmission problem !! CODE 17114 Incorrect Gear Ratio. HELP!!!!

17316 Views 18 Replies 9 Participants Last post by  GNZtH01
Hello everyone,

I have a problem with my 2004 Passat B5.5, 5 speed automatic tiptronic transmission, EU model if that's comes in handy. My father had it yesterday for a short trip about 20Km he arrived without a problem finished his job and after some 3-4 hours got in the car, put it in reverse was normal, but the music was loud he wanted to turn the volume a little bit off but my mistake turned the radio down then he turned it on again and there it started the car was in reverse still but he told me that car didn't move a bit, he put it on D to drive a bit forward that wasn't working too, after about 10 min he told me that D started to work and made the trip just forward to our home and parked it and then it cut off again no gears. This morning (here in Europe) i got to see what's what. Turned on the car Workshop Emissions and engine check light were on dashboard, the car when i put it on reverse would go a little bit as automatics go but with gas there was no increase of speed, but in D the car would move just a little and would stop if i give gas it would react like it was in neutral and around 4000 rpm would start moving just a little. My friend connected it with OBD first code i don't remember only something like trouble contacting ECU and the other one was 11714 - Incorrect gear ratio P0730 - 35-00 --. Cleared the codes that first one is gone but the second Incorrect gear ratio is still there. And the final thing i noticed was if i'd put it on a forward gear and hold the brakes after 2-3 seconds the car started shaking that was a first. SORRY THAT THE STORY GOT THIS LONG BUT I WANDED TO GIVE YOU ALL WHAT HAPPEND SOO ANYBODY COULD TELL ME WHAT TO DO.
Thanks in advance
Amar.

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The first step is to check the fluid (ATF). Probably best to drop the pan, change the filter, and refill fluid to the correct level.

17114/P0730/001840 - Ross-Tech Wiki
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Well I'm thinking about it but i changed the ATF Fluid and filter 2 years ago and barely made 15-20k km. Do you think that the Fluid could do this all of the sudden ?!
Can anyone else suggest me something else ?! Did anyone else had this problem how do i resolve this ?!
What type of fluid did you use? You can’t just use any transmission fluid in those cars.

I would still check the fluid. That’s the cheapest way to start the diagnostic.
You may have lost some fluid.


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Well thank you I better check somehow the Fluid. The fluid was changes by a service here at my country mabey he made the mess of it. Thanks for the reply i hope that this is it and not something more expensive
Found another clue or something like that. I tried the car again from the place where is parked put it on D and the car didnt want to move I gave more gas and the car jumped forward and right away went on limp mode the automatic numbers and letters on dash all light up and when i put it on reverse while limping in reverse the car was shaking a lot.
Avoid trying to make the car move by revving the engine. If it suddenly engages, the stress may cause new damage. But you more likely will overheat the clutch plates, causing wear in a few minutes that would normally take 30 years of normal driving.
Was it raining days before? I had similar problem because of water ingres (TCU was full of water). Then, it turns trans. into limp mode, it has only 3th gear (I think).
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I would start with checking the level of the transmission fluid, simple things first. I know it's a pain (B5) but it may be low.
Low fluid level could cause the issue, but a leak should be obvious. Water damage to the TCM (under the passenger front carpet) will also cause this. After those, the multi-function switch (on the driver's side of the trans, behind the mount bracket) is the most likely issue. Damaged wiring or dirty connectors should also be checked.
Hello everyone,

I have a problem with my 2004 Passat B5.5, 5 speed automatic tiptronic transmission, EU model if that's comes in handy. My father had it yesterday for a short trip about 20Km he arrived without a problem finished his job and after some 3-4 hours got in the car, put it in reverse was normal, but the music was loud he wanted to turn the volume a little bit off but my mistake turned the radio down then he turned it on again and there it started the car was in reverse still but he told me that car didn't move a bit, he put it on D to drive a bit forward that wasn't working too, after about 10 min he told me that D started to work and made the trip just forward to our home and parked it and then it cut off again no gears. This morning (here in Europe) i got to see what's what. Turned on the car Workshop Emissions and engine check light were on dashboard, the car when i put it on reverse would go a little bit as automatics go but with gas there was no increase of speed, but in D the car would move just a little and would stop if i give gas it would react like it was in neutral and around 4000 rpm would start moving just a little. My friend connected it with OBD first code i don't remember only something like trouble contacting ECU and the other one was 11714 - Incorrect gear ratio P0730 - 35-00 --. Cleared the codes that first one is gone but the second Incorrect gear ratio is still there. And the final thing i noticed was if i'd put it on a forward gear and hold the brakes after 2-3 seconds the car started shaking that was a first. SORRY THAT THE STORY GOT THIS LONG BUT I WANDED TO GIVE YOU ALL WHAT HAPPEND SOO ANYBODY COULD TELL ME WHAT TO DO.
Thanks in advance
Amar.
2004 V6 4Motion. I just replaced my tranny because of the same thing. If you put it in tip and manually shift to 2, it will probably start moving. You can either manually shift through the gears, or put it back to D, and let it shift for you, until you have to come to a complete stop. Then you have to put it back in tip. If you keep letting it slip in D, it will go to limp mode, so it'll stay in 4th, until you shut the car off. Reverse will probably come and go. Sometimes it will slip, sometimes she'll catch and you'll be able to backup. Go ahead and check your fluid level, but don't bother changing the fluid and filter. That's $100+ USD you'll never get back. I bought a used tranny and swapped the valve bodies, hoping that would fix it, but that made no difference. So I swapped valve bodies back and ended up swapping the transmission. Several weekends of work later, and she shifts perfectly.

Not sure what the problem actually was, I'm guessing a pump seal or something. Maybe something with a low gear/reverse clutch. I never bothered trying to figure it out. I just swapped the tranny becuase I got a good used for $200 USD.

BTW, transmission was perfect the day before. Absolutely no issues shifting. Sits overnight, next day I take it to go get lunch and its slipping, and won't go in to gear.

-Brandon
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Low fluid level could cause the issue, but a leak should be obvious. Water damage to the TCM (under the passenger front carpet) will also cause this. After those, the multi-function switch (on the driver's side of the trans, behind the mount bracket) is the most likely issue. Damaged wiring or dirty connectors should also be checked.
A crusty TCM would likely cause all kinds of communications, and circuit faults. As would damaged and dirty connectors. If you can move the shift lever, and see the selected gear change on the dash, I doubt the multi-function switch is to blame.

-Brandon
Was it raining days before? I had similar problem because of water ingres (TCU was full of water). Then, it turns trans. into limp mode, it has only 3th gear (I think).

Out of curiosity, did you happen to try scanning the TCM while it was acting up? I would think a shorted TCM would have all kinds of communication and circuit faults. More then just a single incorrect gear ratio code.
That day after i saw that still wasn't working I connected the OBD II scanner and at the first time got two faults. One was that Incorrect gear ratio but above that was something i don't remember well but something with trouble connecting or contacting with ECU. Then i cleared the codes my friend wanted to dissconect the negative from battery which he did and reconnected it again scanned the car again and the only thing remaining was incorrect gear ration.
P.S. Before the first scan in the dash when i'd put the ignition on and start the carthe check engine would stay on also Emission Workshop text. After i did what wrote above the check engine and thr text where gone.

-Amar-
Out of curiosity, did you happen to try scanning the TCM while it was acting up? I would think a shorted TCM would have all kinds of communication and circuit faults. More then just a single incorrect gear ratio code.
If this was question for me - No, I didn't because I hadn't ay scanner by my side. I remember that there was 'low voltage supply on some module'.
After checking all wire harnes and fuses (everything was OK) I opened TCM and I found that some connections on board were damaged from watter. Cleand with isopropyl alcohol because of rust. Resolder connections. See picture. Electronics Electronic component Electronic engineering Passive circuit component Technology
Electronics Electronic component Electronic engineering Electrical network Circuit component
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Low fluid level could cause the issue, but a leak should be obvious. Water damage to the TCM (under the passenger front carpet) will also cause this. After those, the multi-function switch (on the driver's side of the trans, behind the mount bracket) is the most likely issue. Damaged wiring or dirty connectors should also be checked.
This!!
If this was question for me - No, I didn't because I hadn't ay scanner by my side. I remember that there was 'low voltage supply on some module'.
After checking all wire harnes and fuses (everything was OK) I opened TCM and I found that some connections on board were damaged from watter. Cleand with isopropyl alcohol because of rust. Resolder connections. See picture. View attachment 90049 View attachment 90051
That makes sense. I would expect to see some sort of voltage/circuit integrity code(s) if water or the wiring harness were at fault.

-Brandon
Try putting it in tiptronic mode and manually shifting up to 2nd. Does it move when you start out in 2? If it does, when you move it back to D, does go through all the gears fine, until you come to a stop and it shifts to 1st?

-Brandon
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