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I need vag com software version 20.4.0 I cannot use the latest software with my hex-v2 cable I have.

any pointers to downloading older versions would be very helpful... THank you
 

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I personally don't know why you need to go backwards on versions of software. Ross-Tech always rolls out stable updates.
After your computer downloaded and installed the latest VCDS updates, did reconfigure the com port?

After every update I have to do the following steps:

Plug the HEX cable into desired USB port.

Fire up the software.

Click the Options button
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Click the Test button
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When you see dialog similar to this, click the ok button
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Then click the Save button
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You are now ready to go.
 
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