Well the tech was clearly a moron, but the service advisor was the Dick for his BS answer. Can't tell you who did it, since the receipt is in back of my car, which is right now in the VERY capable hands of NGP Racing in Aberdeen, MD. New suspension, btw would appreciate your thoughts on my other post.The Swami said:Whoa!!! Are you kidding me?? Who was your service advisor? I'm sorry you had a bad experience, but it really does sound like that specific technician was being lazy. Please let me know which team/advisor you visited, because Martens will know about your concerns by the end of the day.
Will aka The Swami
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Well, 1 2 and 3, I trust them. PLus, they are a LOT cheaper than anyone down here. It wasn't that bad, I got up early and was at work by 10am. I had tried Wheaton Svc Ctr on your recommendation for the 80K, but went to NGP for the TB since Wheaton said: "Oh, a TB on a B5 Passat? We've never done one of those." Also, on the 80K they were almost as much as the dealer. I WAS going to go to the guy in Woodbridge, but did not get a good vibe over the phone. So Neuspeed gets my money, and I get a deal and piece of mind, which is priceless.The Swami said:Man, why drive all the way to Aberdeen to get a suspension installed? I would use NGP for major engine/transmission work but that's a long drive from the DC-Metro for a shock/spring install. Those guys do great work, but riding the Amtrack back to Union Station can be taxing..
It's tough. But Dave, one of the owners, met me at 8:00 at the shop (they open at 9am), we chatted for a few minutes and he drove me to the station for the 8:30 Amtrak, I was at Union Station at 9:36. Believe me, there is NO traffic Northbound on BW Parkway, I-895 or I-95 at 6am. Dave actually is the recommendation on the OE Sports, I'm just horrible at committing.The Swami said:You can't go wrong with New German Performance, but I just wanted to find something a little bit closer to home.
well, if he tryed to tell you the oil needed to settle, that would only mean that the level would read higer on the stick than it did when you first checked it.dac2800 said:Sure enough, it reads ~1 qt high. I ask him to pull the excess out, and what does the schmuck say? "Well if you read the manual, you need to give the oil 1-2 hours to settle before you can get an accurate reading." Oh, so liquid takes an hour to settle? That's a new Law of Physics for me.
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I think he meant settle down into the pan, but that's just plain stupid anyway. Moron. Must be from West Virginny (apologies in advance to those married to their siblings)majikblackb5 said:well, if he tryed to tell you the oil needed to settle, that would only mean that the level would read higer on the stick than it did when you first checked it.
what an @- hole that guy is!
