I followed the instructions to the T so far for it on this site. I made a little key and I tried pulling as hard as i could with the needle nose pliers but still no luck. I even drove to the dealership and they said that they couldn't do it. I guess they tried but the told me they usually replace the whole unit. I ttok the white housing of because i thought it would help me see better but I still dont see anything to keep it from coming out. Please someone help me.