I stopped into Herzog Meier (Portland, Or) today about 11:30 to check on availability of a NB sunglasses holder for my '03. I also wanted to schedule an appointment to check the rear rotors for warp. Greg said "how about right now?" I left the car, met my wife for lunch at NIKE, and by 1:30 the car had new rear rotors and pads. All under warranty. Thanks Greg! Kudos to Herzog Meier.