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  1. what is VWOA's website or phone number for recall info

    Volkswagen Passat B5 Discussion
    im looking for the v6 vacume hose recal info also i should bring my car in for the fuel line reinfrocement recall how do i contact some one to get the info for these recalls
  2. Is this the correct address for VWoA?

    Off-Topic Forum
    600 Sylvan Ave Ste 1, Englewood Cliffs, NJ 07632-3107 I want to pay them a visit in person.
  3. VWOA Mole Among Us ?

    Off-Topic Forum
    How many of you think that VWOA would infiltrate clubb5 as a member and troll around for info ? If I were a marketing big cheese at VWOA ... I definitely would !!! and why not ... free market survey & focus study. I surely hope they would read some of the dealer service complaints &...
  4. Calling VWoA :: What number to dial?

    Volkswagen Passat B5 Discussion
    Got a lead that I could have my turbo replaced under warranty even though not technically under warranty since I am not the first owner at 95,000 mile. The turbo was replaced for a fellow B5er under emissions warranty. Worth a shot. Number please to dial.Tips?
  5. Latest Info on TDI from VWOA

    Volkswagen Passat B5 Discussion
    For those of us waiting impatiently for the '04 Passat TDI, here is some info I received from VWOA this morning. Those of you living in CA, MA, ME, NY and VT will perhaps be pissed off, just like me! Dear Eric, Thank you for contacting the Volkswagen website. We appreciate your interest in...
  6. Contacted VWoA, brake drama continues.....

    Volkswagen Passat B5 Discussion
    Well guys, my front brake drama continues. Let me fill my B5-Massive into my pain and struggle. In December 2002, VW covered a full repair on my front brakes because of warped rotors which caused pulsations when I slowed down at highway speeds. 4 months later in April 2003 my rear rotors...
  7. VWoA extends MAF warranty.

    Volkswagen Passat B5 Discussion
    I found this over on, I was not able to find a source so the information cannot be guaranteed. If true good news for any 1.8T B5'ers out of warranty. The pasted article did not mention whether you could be reimbursed for MAFS that you purchased.
  8. Warranty and recalls from VWoA while stationed overseas?

    Volkswagen Passat B5 Discussion
    Haven't had to have anything fixed yet on my '03 Passat GL but talked to a Passat owner who was told her VWoA warranty was only good for 1 year when she brought her 2001.5 car over here to England. Did she get hosed or have others had trouble getting cars fixed under warranty by local dealers...
  9. VWoA and their "promises"

    Volkswagen Passat B5 Discussion
    they said they'd call us on Tuesday... well its almost mid night EST... i don't think they are going to call... this is really gay and pisses my parents off even more.... So... who wants to place bets on when VWoA will call us? (maybe i should provide a prize to the winner since i'm parting...
  10. Call from VWOA for Control Arm Complaint

    Volkswagen Passat B5 Discussion
    Get this, I just received a call from VWOA offering to pay for service costs in replacing the control arms on my B5. The kicker is that they did this in response to the complaint I filed on the National Highway Traffic Safety Administation Web site ( since I never...
  11. VWoA regional rep for Virginia?

    Volkswagen Passat B5 Discussion
    Anyone have the phone number of Mr. J. Myers the VWoA regional rep for Virginia? The dealer is about to rip the engine out of my W8 and none of the techs are trained or certified on it. I want to call him and disscuss the issue but I lost his phone number. Thanks
  12. Should I make a complain to VWoA??

    Volkswagen Passat B5 Discussion
    Hey, need your opinions. Remember my idle problem after I took the car in for only hose recall and 40k service and they evetually have to replace the spark plugs again and the coils. I am not sure should I make a complain to VWoA because I think their service is careless and sloppy. I think...
  13. I am starting to dislike VWOA and the way VW handles things.

    Volkswagen Passat B5 Discussion
    I bought a 2001.5 Passat a few months ago. I love it. It Drives very nice, handles good (will handle better when I put the springs on in the next 2 weeks) and I think it is a very good looking car. I have been getting a Long Term Fuel Add code and a Kock Sensor code for a few weeks. At first...
  14. Anyone get a call from VWoA?

    Volkswagen Passat B5 Discussion
    Got a call from VWoA yesterday asking me to call back regarding the coil pack problem I had. Called back and got some lady on the line playing the sympathy card ... blah blah blah ... "is there anything we can do to keep you as a loyal VW customer?" I suggested an extended warranty on the car...
  15. HU won't unlock, dealer and VWoA won't help...

    Mobile Electronics
    Took the car in for a number of repair items, among them the battery getting replaced. The radio (stock HU + trunk-mount changer) won't unlock now, despite lots of trying on the dealer's part. They've seen the problem before. How's it been resolved? Customer buys a new HU. Talked to VWoA...
  16. VWoA - Why do I have to wait for the car to die? (Kinda Long

    Volkswagen Passat B5 Discussion
    VWoA - Why do I have to wait for the car to die? (Kinda Long) So I went to the dealership today to get my 10K mile service. I made the appointment about 2 1/2 weeks ago and I asked about getting new coilpacks and they said they would order them. I had been in twice with a CEL before I had...
  17. Free from VWoA

    Volkswagen Passat B5 Discussion
    Everyone enjoys free junk. Both dealers in my area (Corona and Riverside) had the "Free windshield maintenance kit" brochures. I sent one in for me, one for my wife. VWoA sent us both letters saying that they were out but would happily send us a leather care kit or lint brush. We went for the...
  18. Refund from VWoA!

    Volkswagen Passat B5 Discussion
    Yeap, just got my window repair refund from VWoA today. This is for the same right rear window that failed on me for 3 times in 3 years. Although it took over 2 years and several correspondence to get my refund, I am glad that this is behind us. FYI, my brother's Jetta's window just failed...
  19. Whaddya know. VWOA came through.

    Volkswagen Passat B5 Discussion
    I got a call from VWOA a day after bitchin about the coil pack problem. My car is past its warranty. When I initially argued my case that they should cover the cost of the repair since it is apparent that there is a flaw with the coil pack, they said they weren't aware of any coil pack problem...
  20. No longer a b5er. Sold my B5 for a STang, VWOA Horror story!

    Anything Auto
    No longer a b5er. Sold my B5 for a STang, VWOA Horror story!!!! Well, I bet that will make most of you shutter, cry or scream. Yes, I sold my 85k mile 99 GLS 1.8T passat. See my sig for some pics. Anyway I had a number of small contiupos problems. And One big one. My timing belt broke...